privacy policy

YOUR PERSONAL INFORMATION AND HOW WE USE IT

We collect, use and store your personal data to ensure we can provide various services to you and offer you a personal experience online. This may occur on our Site or via other means. We will keep your personal data confidential at all times and only collect, use and store it in accordance with this Privacy Policy.

Collection of your personal data.

Different levels of your personal data may be collected by us, both on our Site and at our physical stores.

• If you are not a registered user, you will be browsing our Site as a guest. We will not collect or use any personal data from you (except when you choose to place an order with us as a guest).
• You will need to input certain personal data when registering with us on our Site, in order to receive various features and services that we offer to our registered users, such as email updates, responses to your queries.

We use the personal data you provide to us for the following purposes (and any purposes directly related to these purposes) (collectively, the “Purposes”):

• To provide our services to you (including assessing any application for and administration of such services). This includes responding to any questions you may have, providing you with recommendations on products in our showroom or on our Site, assessing your applications with us for any of our services, allowing you to participate in our events when you so wish, and fulfilling any orders you may make with us.
• To provide you with direct marketing communications, in accordance with the “Marketing Communications” section below.
• Matching your personal data with information you provided to us via other means.

Please also note that:

• We may transfer, use and store your personal data outside of Hong Kong, for the Purposes and in accordance with this Privacy Policy.
• If you do not provide your personal data to us, we may not be able to provide all of our services and features to you.
• Subject to, or where otherwise required by law or permitted by law to protect our interests, we will (a) only retain your personal data for as long as it is necessary to fulfill the Purposes, and (b) erase any of your personal data that we have stored as soon as reasonably practicable, if you choose to delete your account with us (c) procure that data held by a third party if you choose to delete your account with us or terminate use of social media features.

Separately, we may collect certain other data from you on our Site:

If you are browsing our Site, it may place a cookie on your computer that identifies your computer to us and allows us to personalize your shopping experience and provide you with various. Cookies are small information files stored on your hard drive and are automatically accepted by most browsers. It does not allow us to access the rest of your computer or your personal data. Please change your browser’s settings if you do not wish to accept cookies. Please note that you may not be able to use all features and services offered on our Site if your browser does not accept cookies.

MARKETING COMMUNICATIONS

You agree that we may use the personal data you provide to us to offer direct marketing communications to you from time to time, in accordance with the below provisions and the remainder of this Privacy Policy:

• We may market to you our goods and services, and the goods and services of: (a) our related companies (including our affiliate and subsidiary companies), (b) joint venture partners, and (c) other third party providers. Such marketing communications may be in various forms, including advertisements, special events notifications or newsletters, and delivered via various methods in accordance with the personal data that you provide to us, such as by email, SMS, smartphone app push notifications, notifications on your social media pages, in –app messaging or postal mail.
• You may partially or entirely opt-out of receiving such direct marketing communications at any time by contacting our staff at equiry@msenvy.com or (b) in the case of emails, by clicking the “unsubscribe” link at the bottom of such emails.

SECURITY AND PROTECTION OF YOUR INFORMATION

We protect the personal data that you provide to us by reasonable physical, electronic and managerial measures. Please be aware that despite our efforts, no data security measures can guarantee 100% security at all times.

Nothing in this Privacy Policy shall limit any of your rights to the extent such rights cannot be limited by law.

DISCLOSURE OF YOUR PERSONAL INFORMATION

Your personal data held by us will be kept confidential, except we may disclose your personal data to the following parties (who may be located, and use your personal data, outside of Hong Kong):

• Any: (a) of our related companies (including our affiliate and subsidiary companies), or (b) person or company (including third party agent or sub-contractor) who is acting for, on behalf of or jointly with us; (c) any service provider of features on our Site; in all cases to fulfil any of the Purposes, provided that such parties are subject to confidentiality and privacy obligations that are materially equivalent to those set out in this Privacy Policy.
• Any financial institutions, charge or credit card issuing companies, credit information or reference bureaus, or collection agencies where necessary to establish and support the payment of any products and services being requested by you;
• Any other party where such disclosure is mandated by statutory or contractual obligations or as required by law or court of law, or where such disclosure is necessary to protect our interests (as permitted by law).

We do not provide your personal data to any other third parties unless your prior express consent is obtained. We may transfer anonymous and aggregated data to third parties from time to time, which may include your personal data in an anonymous format and which does not allow the third parties to identify you in any way other than on our own Site.

This Privacy Policy applies to us and our Site, but not to any other third parties (including any websites maintained by third parties). Please check and read such third party’s privacy policy before submitting any of your personal data to such third parties (whether via our Site or not). We do not accept any responsibility or liability for any use or breach of your personal data by such third parties.

OUR CONTACT DETAILS

Your personal data held by us will be kept confidential, except we may disclose your personal data to the following parties (who may be located, and use your personal data, outside of Hong Kong):